Air Canada Damaged Baggage Policy

Air Canada has always striven to handle and transport their passenger’s baggage with utmost safety and care. However, in exceptional cases, a passenger might accidentally get damaged during one of Air Canada’s flights. If you are planning on taking a flight with Air Canada soon, it is worth your time to get to know about the airline’s damaged baggage policy and how one can report about the same.

The passenger is strongly suggested to about the damaged baggage as soon as they can. A team is present at the airport ready to provide you with the necessary help. Here’s how you can file a report.

If you happen to be at the airport when you find about your baggage being damaged, you must communicate the same at the Air Canada Baggage Service Counter to one of the airport agents. The more major airports in Canada will be able to provide the passenger with replaced baggage.

If for any reason, you did not notice the damage at the airport or you were in a hurry and left the airport without reporting about the damaged baggage, the airline suggests you must come back to the airport with your ticket, damaged baggage (with the baggage tag) to file your report. If you are not able to visit the airport again, you can contact Air Canada’s Central Baggage Office at their toll-free number: 1 888 689-BAGS (2247). This number is open for taking customer calls from 05:00 to 23:00 Eastern Time, 7 days a week within Canada or the United States.

If you wish to file your report online, according to the Air Canada Baggage Policy, you can do so by following visiting Air Canada’s official website. The airline provides the customers with a Let Us Know Form through which you can file a damaged property report. It is important to note that this complaint must be filed within seven days from the flight’s arrival date. The passenger should add the picture of the damaged baggage and the boarding pass in the Let Us Know Form while filing the report.

If you are reading this, you might be planning on taking an Air Canada flight to a destination of your choice in the near future. If you are interested in getting to know about the reservation process of Air Canada Airlines, you will find this article on Air Canada Airlines Official Site very helpful. It not only provides a step-by-step guide for the reservation process but also covers topics like Air Canada’s detailed Luggage Policy.

Source URL: https://medium.com/@alfredmaguire96283/air-canada-damaged-baggage-policy-27f9dc29c66b

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